General

We define a Social Benefit Company as one where any profits are used to improve the system for ‘social benefit’, there are no dividends paid to our members but the funds are used for overheads and further development. We also have a registered Not-for-Profit Company, which is busy being registered as a NPO

No. Registration is free and gives you the chance to better engage with our products and innovations

If you have any ideas on how to improve Thumela, please feel free to visit our “Contact Us” page at https://thumela.org/contact-us/. We are always looking for individuals and companies who share in our vision of a fully-functional and efficient healthcare system.

Thumela does not require you to pay anything directly for our services. One of our services is providing a platform for organisations to manage their members online, which allows for easy payment through our secure payment gateway. We are also developing a shop where people can use our secure gateway to sell their products such as quality scrubs
Yes. We use a South African and Internationally recognised secure payments capture provider. Your details are as safe as you keep them though, and it is imperative that any details are kept safe. Please note: Thumela will never ask you for Credit Card details via email, SMS or telephone
We have developed guides to assist if you are struggling. If you would like to have someone register for you, please contact us here.
If your email account received a blank email, please contact us so that we can ensure your Thumela account is properly verified.

 Membership Manager

If your organisation is on Thumela, you just need to register as a Thumela user and then sign up to your organisation by “Adding to Cart” before “Checking out”. Once payment has been confirmed we will add you to the database and you will have access to the online platform of your organisation. If you are having problems please see our user manuals or contact us here.
Yes. If you wish to attend a conference that is being organised through Thumela, you just need to register as a Thumela user and sign up to your conference by “Adding to Cart” before “Checking out”. Once payment has been confirmed we will add you to the database and you will have access to the online platform of your conference. If you are having problems please see our user manuals or contact us here.
You have three options: Online credit card payment, EFT or direct bank deposit
Bank details are emailed to you when you complete the order request. If you wish for them to be sent to you please contact us here.
If you have already paid for your membership, all is needed is for you to register on Thumela as a user and we will add you to the organisation directly. Please contact either your organisation administrator or us here and we will arrange this.
Welcome! Please contact us here and we will gladly explain the various options and packages tailored to your needs

Career Portal

Please assist us in growing our database by filling in the form here. We will then confirm and approve this submission and you will then be able to rate the facility, submit vacancies, and so on
We strive to have as up-to-date information as possible, so please assist us by clicking on the “Suggestions” tab in the facility where an update is required.

Our ratings are submitted by our registered users and an average is depicted in an overall rating. If the ratings seem inaccurate, it may be due to a small number of ratings. Please assist us by rating the facility and sharing the portal so that it can become more accurate.

Vacancies can be submitted at each facility page or by completing a form at https://thumela.org/post-job-vacancy/. These postings are also shared with our Facebook group here.
Yes. Please submit your vacancies here.

Shop

Yes. We use a South African and Internationally recognised secure payments capture provider. Your details are as safe as you keep them though, and it is imperative that any details are kept safe. Please note: Thumela will never ask you for Credit Card details via email, SMS or telephone
Thumela is providing the platform to enable suppliers to sell their products. Since we are acting as a vendor, the delivery is currently handled by the suppliers themselves. If you require the details of the supplier, please enquire here.
If you would like your products listed, please contact us here.
Thumela is providing the platform to enable suppliers to sell their products. Since we are acting as a vendor, the delivery is currently handled by the suppliers themselves. If you require the details of the supplier, please enquire here.

Blogs

We are always looking at having guest articles from a number of sources, in order to allow for our healthcare workers to have a voice for their concerns or ideas. Please submit an article here.
We apologise if you are in any way offended by some of the content. We strive to provide a platform for doctors and healthcare workers to have a voice for their concerns or ideas. Please contact us here, where you mention the article name and explain your concerns and we will take these seriously. We also invite you to submit your own article in response.